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Crystal Springs water service. Are used these guys for over 16 years before my first son was born. The business has gone down yearly, since I had the service. Most recently I had to cut the service off because I was getting eight bottles of water dropped on my front...
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#1073270
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After failing to provide the water dispenser that was promised, one that did not require lifting heavy water bottles above your waist. They delivered 45 pound water bottles with a dispenser you had to lift the bottles above your waist. After asking not to deliver 45...
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#1063426
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I would not even give it 1 star, service very bad. Should've known when they were supposed to deliver. I had to stay home all day and they never showed. The 1st invoice I got charged for 2 coolers and 6 bottles. Had only 1 cooler delivered and 3 bottles and they...
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#1024763
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Call the customer service number 800-492-8377 and see how long you wait to speak to someone. It can be up to 15 minutes or more when you need to speak to someone. The water taste terrible. The water coolers are of poor quality. Took them three months to remove my...
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2.4
I liked
  • Drivers and phone reps
I didn't like
  • Reliability
#957283
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This is by far the worst company I have ever had to deal with. It's shocking that they are still in business. The customer service was always nice on the phone, but NOTHING was ever resolved. I never received my water on time, for months it was delivered to my...
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Anonymous
Anonymous

I too was a customer. I closed my account in December and after several calls to customer service, I placed the cooler and six empty bottles in my driveway. Everything is stil...

1.8
I liked
  • Water
#920703
Reply to reviews
Here is a copy of the letter that I sent to the company DS Services. They also go by numerous brands throughout the country. Those brands all operated by the same company include: Alhambra, Standard, Athena, Belmont Springs, Crystal Springs, Deep Rock Water, Hinckley...
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Anonymous
Dave

This is such a disgusting practice. We signed up and NEVER received the initial delivery for over a month so we cancelled and found out that they continued to charge my card t...

2.1
I liked
  • Having water
I didn't like
  • Customer service
#912168
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Ds Services Of America Delivery Service Review

Ds Services Of America
#1028179
1.1
Details
Serv has been so bad i can not take no more. So I cancel my service that I had for almost 20 years
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Additional Fees
Advertised vs Delivered
Billing Practices
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
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Ds Services Of America Customer Care Review

Ds Services Of America
#917574
4.2
Details
Absolutely lovely customer service! Shoutout to jasmine
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Additional Fees
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Value for money
Website