Call the customer service number 800-492-8377 and see how long you wait to speak to someone.It can be up to 15 minutes or more when you need to speak to someone.
The water taste terrible. The water coolers are of poor quality. Took them three months to remove my dispenser from several calls. No refund was given on my my last bottles returned.
Poor reliability, poor quality water and unorganized customer service communication to their drivers.I always had nice drivers and the phone reps were usually always nice but it means nothing because they are not communicating with each other.
Reviewer is in unhappy mood. This person is quite happy with drivers and phone reps and stated that there is a room for improvement of reliability. Please immediately contact the author of this review to discuss problem with delivery of ds services of america spring bottled water and associated monetary loss in the amount of $47. Ds Services Of America needs to read this review and look into the issue (if any) according to poster's claims.
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